Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

The Cannabis Co. (“The Cannabis Co.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, participating in our rewards program, communicating with us, or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices available to you.

1. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Contact Information
This may include your name, email address, phone number, and other information you provide when contacting us, creating an account, joining a rewards program, or placing an order.

Order Information
When you place an online order or pickup order, we may collect information related to your order, including the products selected, order history, pickup information, and related transaction details.

Age and Identity Verification Information
Because our products and services are intended only for individuals who meet applicable legal age requirements, we or our service providers may request information necessary to verify your identity and age. This may include information from a government-issued identification document.

When identification documents or information are submitted through a third-party ordering or verification service, the collection, processing, and retention of that information may also be governed by that provider’s privacy practices.

Rewards and Loyalty Information
If you participate in our loyalty or rewards program, we may collect information such as your contact information, points balance, rewards activity, purchase history, and other information necessary to administer the program.

Communications
We may collect information you provide when you contact us by email, phone, website form, social media, or other communication channels.

Website and Device Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, referring pages, pages visited, approximate location based on IP address, and information about how you interact with our website.

2. How We Use Your Information

We may use personal information to:

Process and manage online or pickup orders;
Verify eligibility and age where required by law;
Provide customer service and respond to questions;
Administer loyalty and rewards programs;
Maintain and improve our website and services;
Communicate important information regarding orders, accounts, or services;
Send promotional emails or text messages when you have provided any consent required by applicable law;
Analyze website traffic and customer interactions;
Detect or prevent fraud, misuse, or security incidents;
Maintain appropriate business and transaction records;
Comply with applicable laws, regulations, licensing requirements, and lawful governmental requests; and
Protect the rights, property, safety, and security of The Cannabis Co., our customers, employees, and others.

3. Marketing Emails and Text Messages

If you choose to receive promotional emails or SMS/text messages from The Cannabis Co., we may use the contact information you provide to communicate information about products, promotions, events, rewards, store updates, and other news.

You may unsubscribe from marketing emails by using the unsubscribe option provided in those communications.

For promotional text messages, you may opt out by following the instructions included in the message, such as replying STOP, when applicable.

Consent to receive promotional communications is not a condition of purchasing products from The Cannabis Co.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure the effectiveness of our marketing.

Some cookies may be provided by third-party service providers, such as website analytics, advertising, ordering, or embedded-content providers.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.

5. How We Share Information

We do not sell personal information simply for monetary payment.

We may share personal information when reasonably necessary with third parties that provide services on our behalf, including providers involved in:

Website hosting and maintenance;
Online ordering and point-of-sale services;
Age or identity verification;
Customer loyalty and rewards programs;
Email and text-message communications;
Website analytics;
Payment and transaction processing;
Security and fraud prevention; and
Other technology or business services used to operate The Cannabis Co.

These third parties may process information according to their own privacy policies and contractual obligations.

We may also disclose information when required or permitted by law, regulation, court order, subpoena, licensing requirement, or other lawful governmental request.

Information may also be disclosed when reasonably necessary to protect our rights, investigate suspected fraud or illegal activity, enforce our policies, or protect the safety of our customers, employees, or others.

6. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including online ordering platforms, loyalty programs, social media platforms, cannabis marketplace or menu services, and other external services.

The Cannabis Co. does not control the privacy practices of third parties. When you interact with a third-party service, that provider’s privacy policy and terms may apply.

We encourage you to review the privacy practices of any third-party services you use.

7. Payment Information

Payment information may be processed by third-party payment processors or point-of-sale providers.

The Cannabis Co. may not directly receive or store complete payment card or bank account information when transactions are processed through these providers. The information collected and retained by a payment provider is subject to that provider’s privacy and security practices.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain appropriate records, resolve disputes, enforce agreements, and comply with legal and regulatory requirements.

Retention periods may vary depending on the type of information and applicable requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

10. Your Privacy Choices

Depending on applicable law and the nature of your relationship with us, you may be able to request access to, correction of, or deletion of certain personal information maintained by The Cannabis Co.

Some information may need to be retained when required by law, regulation, legitimate business recordkeeping requirements, or other applicable obligations.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

You may also manage marketing preferences by using the unsubscribe or opt-out methods included in our promotional communications.

11. Minnesota Privacy Rights

Minnesota residents may have additional rights regarding their personal data under applicable Minnesota privacy law.

Where applicable, these rights may include requesting access to personal data, correcting inaccuracies, requesting deletion, obtaining certain personal data in a portable format, and opting out of certain types of data processing.

The availability of a particular right depends on whether the applicable law covers The Cannabis Co. and the specific processing activity involved.

Requests regarding your personal information may be submitted using the contact information listed below.

12. Age Restrictions

The Cannabis Co. operates in a regulated industry, and our website, online ordering services, and products are intended only for individuals who meet applicable legal age requirements.

We do not knowingly offer cannabis products to individuals who are not legally permitted to purchase them.

Age and identification verification may be required before an order is fulfilled or a customer is permitted to purchase regulated products.

13. Children’s Privacy

Our website and services are not directed toward children, and we do not knowingly collect personal information from children through services intended for adult cannabis consumers.

If we learn that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to address the information as required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or legal requirements.

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page. We encourage visitors to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

The Cannabis Co.
St. Michael, Minnesota
Email: contact@thecannabisco.us

Phone: (763)-267-7834
Website: thecannabisco.us